¨
Full
SDLC management - leading Sales Compensation analysis, development and
deliverables plus infrastructure evolution, tools selection and modernization
for 1400 Sales Professional organization. Helping / Driving technology
roadmaps in support of Compensation.
¨ Driving/executing Information
Governance & Management Compensation Portfolio. Met 100% of objectives
for applications / security assessment and remediation, inventory, budgeting
and roadmaps.
¨ Supporting planning of technology
upgrades and legacy migration to SAP 2015 integrations.
RANDY MEHARG, SSGB, ITIL, PMP
Page
2 of 2
(817) 938-5151
Program Management
&
Consultant/Contractor
2010 to
Present
¨ Top US Telecom
Provider, Irving, TX. Program Manager – CyberSecurity and Vulnerability
Remediation.
o Managing program remediating infrastructure security
vulnerabilities in client facing cloud components.
¨ Top US Financial
Services Bank and Cash Processor, Coppell, TX, Senior Manager – PMO:
o Managed/led PM process maturation delivering Strategic
Road to 2015 and technical transformation.
o
Led Oracle eBiz modernization –
identified/mitigated major risks through phased deliverable program.
o
Identified needs for and drove
Data Center Modernization, DR and BCP ultimately outsourcing.
o Partnered with Governance to drive for earned value,
accurate project cost/progress and resourcing.
¨ World Wide Computer
Manufacturer, Round Rock, TX, Program Consultant – Global Programs:
o Planned, road-mapped/business analysis, strategic plan, infrastructure
implementing $100M global customer data management /customer management
transformation spanning sales and operations.
o Global modernization of CRM / Customer Service for Global
Enterprise spanning 230 countries.
¨ Number 1 US Arts
& Crafts Retailer, Irving, TX, Senior Program Manager:
o Implemented IT Governance process with Executive
Dashboard.
o Developer/administrator on Project Portfolio Management
(PPM) tool, executive/stakeholder reporting.
¨ Leading North
American Home Rental / Retailer, Senior Program Manager:
o Established PM for $15M proprietary POS system -
negotiated infrastructure, led the SDLC.
o Led initial phases of creating, staffing new IT org
including program plans from CDW thru POS.
¨
Largest
US Airline, Virtualization Project Manager: Integrated disparate planning
processes creating program plan to implement datacenter virtualization.
Extended plan to entire first year applications rollout.
Sprint- Nextel, Inc., Overland Park, Kansas
and Dallas,
Texas
1996 to 2010
Senior Manager / Principle (Associate
Director) Program Manager – Center of Excellence
¨ Alerted senior executives to impacts
of $1.68B unmanaged revenue. Managed cross-Sales/ Finance/IT to resolve
revenue issues, increase sales productivity. Achieved SOX compliance.
¨ Established and rolled out PM COE
processes to sales operational support
+ Deployed technology
and products across 3 national call centers, 300+ reps, 2,500 total
nationally
+ Trained Regional PMs
to lead / manage aspects of operations / Customer processes in their areas
+
Led
Business Intelligence and Data Analysis for massive sales and service
operations
Senior Manager - Systems Development
(Business Analysis, Development and Quality Assurance)
¨ Led 42 test engineer QA organization
in Six Sigma (SS), predictive modeling. Achieved SS KPIs, CMMI 4.
¨ Led Executive partnership across
Residential, Commercial, eCommerce BUs to develop cohesive Enterprise CRM /
portal vision. Leadership collaboration with IT and BUs enabled single
integrated infrastructure / applications Sprint solution portfolio delivery
on-time at +2% of budget!
¨
Developed
systems architecture requirements, managed outsourced delivery-customer
billing apps.
Senior Manager /
Principle (Associate Director) Program Manager (Sprint Global Markets Group)
¨ Championed, implemented, staffed and
managed first integrated PMO. PMO evolved to become Enterprise-PMO
integrating business and technical organizations for Sprint. Voice of the
business!
+ Negotiated
integrated processes cross IT and BUs achieving highest Customer Satisfaction
+ Envisioned, deployed
early life, metrics driven tool for PM process across IT and BUs
¨ PMO enabled annualized savings of 12%
on typical programs of $3.5M based in CMMI levels 3 and 4.
¨ Developed business and technology BPR
portfolio on time, zero defects and <3% direct labor variance. >Portfolio
spanned 200+ resources. Delivered on time, on-budget. Negotiated $2M savings.
Manager - Project
Management Office and Applications Development
¨ Sold concept, implemented, staffed,
trained and managed first, successful IT PMO in Sprint LTD.
¨ Established PM methodology delivering
financial solutions. PMO spans: software life cycle, business unit
requirements, vendor / contracts, risk management, integration, completion,
etc.
¨ Defined formal SLDC process,
governance. Roll out across 3 IT factory hubs improved throughput
>20%.
¨ Led infrastructure team defining
strategic future IT business systems/processing architecture. Personally
obtained Presidential concurrence. $165M CAPEX program reduced ops
budget >$20M annually.
¨ Using innovative DB technology
developed, delivered disaster recovery and $5M penalty savings.
***
ADDITIONAL AT&T professional detailS AVAILABLE UPON REQUEST
***
RANDY MEHARG, PMP
ADDENDUM
(817) 938-515
Professional
Designations, Education and Associations
Certified Project
Management Professional (PMP), PMI, Philadelphia, Pennsylvania, Since 2000
Member Project
Management Institute (PMI), Philadelphia, Pennsylvania, since 1999
Certified Six Sigma
Green Belt (SSGB), American Society of Quality – Value Train
Certified ITIL V3,
UK Office of Government Commerce, London, England
Kansas State
University, Manhattan, Kansas, BS in Computer Science, Magna Cum Laude
Kansas State
University, Manhattan, Kansas, MS in Computer Science, GPA 3.9/4.0
George Washington
University, District of Columbia. Masters Certificate - PM, 1998
APPLICATION
AREAS